Technical Advisory - Pcounter.nlm abends on NW6.5 SP3 and NW5.1 SP8

We are aware of abend conditions, when using Pcounter.nlm for queue-based printing with the latest support packs applied (NW6.5 SP3 and NW5.1 SP8), and are working with Novell to find a solution.

Novell has made beta patches available for download.  Our testing concludes that this patch is stable.

This patch covers the following server versions:

Pcounter.nlm 5.21f and later will not load if the NCP.NLM version is not patched on the above platforms.

This problem does not affect NDPS printing.

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Patch to run Pcounter for NDPS on NetWare 6 and NetWare 5.1 SP4

Pcounter for NDPS 5.12 and earlier has a bug which detects the NDPS Manager version number incorrectly when running on NetWare 6 and/or NetWare 5.1 SP4 (or later). To fix it, download pcounternwpatch1.exe, run it from a Command Prompt, and it will patch SYS:\SYSTEM\PCOUNTDP.NLM on the specified server so that it will load properly.

Note: This patch is not necessary for Pcounter 5.12a and later.

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If you have a question not answered in either FAQ, please email support@pcounter-europe.com.